Frequently Asked Questions
Everything you need to know about shopping for your little ones at S&D Kids.
What is your shipping policy?
We offer standard and expedited shipping across the country. Orders are typically processed within 1-2 business days, and free shipping is available on orders over $75.
How do I return or exchange an item?
We want you to love your purchase! If you are not satisfied, you can return unworn items with tags attached within 30 days of purchase for a full refund or exchange.
How do I know what size to buy for my child?
Each product page includes a detailed size chart based on height and weight. If you are between sizes, we generally recommend sizing up for a more comfortable fit as children grow.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your clothes machine washable?
Most of our items are machine washable. However, we recommend checking the specific care label on each garment to ensure the longevity of the fabric and prints.